Data Controller
We are the data controller for the processing of the personal data we collect about our customers and partners. You can find our contact details below.
FXteam ApS
Raffinaderivej 20
2300 København S
CVR-nr.: 36391693
If you have questions about the processing of your personal data, you can contact us via [email protected].
Processing Activities
As the data controller according to the GDPR, we have the following processing activities.
Website Visit
When you visit our website, we use cookies so that the website can function, which you can read more about in our cookie policy.
Communication with Potential Customers
When you have questions about our site, or want to know more about our services, you can contact us via:
- Phone
Through this, we will process your personal data so we can engage in a dialogue with you, for example, to answer questions about our services. We only process the information that you provide us in our communication.
We typically process the following ordinary information: name, email, phone number.
Our legal basis for processing these personal data is Article 6(1)(f) of the General Data Protection Regulation.
We delete our communication with you when it is clear whether you want our services or not.
In a special case, there may be a need to store your personal data for a longer period.
Customers
We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we can process information about name, address, services, special agreements, payment information, and similar.
The legal basis for processing these personal data is Article 6(1)(b) of the General Data Protection Regulation.
Once the service is delivered and any outstanding issues are resolved, we will immediately thereafter delete the personal data.
Newsletter
We have a newsletter that you can voluntarily subscribe to – and you can always unsubscribe.
The purpose of the newsletter is to send emails with new information from the company, which may include new content on the website, advertising our services.
We will only send you emails if you have given your active consent to this. Initially, you need to provide your email address, to which we will then send an email so you can confirm the subscription. In this way, we ensure that you have actually subscribed to the newsletter i.e., given active consent.
Our legal basis for processing your personal data (i.e., the email address) in connection with the newsletter is Article 6(1)(a) of the General Data Protection Regulation.
We will process your personal data as long as you are still subscribed to the newsletter. If you unsubscribe, we will also stop sending it to you. If we have not sent you a newsletter in 1 year, then your consent expires due to our inactivity.
Upon unsubscribing from the newsletter, we will store your now former consent for 2 years after it was last used due to limitation requirements according to the Consumer Ombudsman’s spam guidance section 11.3.
Bookkeeping
We must keep all accounting documents according to the bookkeeping law. This means that we store invoices and similar documents for accounting purposes. These may contain ordinary personal data such as name, address, description of services.
Our legal basis for processing personal data for accounting is Article 6(1) of the General Data Protection Regulation.
We store this information for at least 5 years after the current financial year has ended.
Job Applications
We gladly accept job applications to assess whether they match an employment need in our company.
If you send your job application to us, our legal basis for processing your personal data is Article 6(1)(f) of the General Data Protection Regulation.
If you have sent an unsolicited application, HR will immediately assess whether your application is relevant, and then delete your information again if there is no match.
If you have applied for a posted job, we will dispose of your application in the event that you are not hired, and immediately after the right candidate is found for the job.
If you are involved in a recruitment process and/or are hired for the job, we will provide you with separate information about how we process your personal data in this regard.
Data Processors
Few can do everything themselves, and the same applies to us. We therefore have partners, as well as use suppliers, some of whom may be data processors.
External suppliers may, for example, provide systems to organize our work, services, consulting, IT hosting, or marketing.
It is our responsibility to ensure that your personal data is processed properly. Therefore, we set high standards for our partners, and our partners must guarantee that your personal data is protected.
We therefore enter into agreements with companies (data processors) that handle personal data on our behalf to enhance the security of your personal data.
Disclosure of Personal Data
We do not disclose your personal data to third parties.
Transfers to Third Countries
As a rule, we use data processors in the EU/EEA, or those who store data in the EU/EEA.
In some cases, this is not possible, and here data processors outside the EU/EEA can be used if they can provide appropriate protection for your personal data.
Processing Security
We keep the processing of personal data secure by introducing appropriate technical and organizational measures.
We have conducted risk assessments of our processing of personal data and have subsequently introduced appropriate technical and organizational measures to increase processing security.
Rights of the Data Subjects
Under the General Data Protection Regulation, you have a number of rights regarding our processing of information about you.
If you want to exercise your rights, you should contact us, so we can assist you.
Right to Access (right to inspect)
You have the right to access the information we process about you, as well as a number of additional information.
Right to Rectification (correction)
You have the right to have incorrect information about yourself corrected.
Right to Erasure
In special cases, you have the right to have information about you deleted before the time of our regular general deletion occurs.
Right to Restriction of Processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to restrict processing, we may henceforth only process the information – apart from storage – with your consent, or for the establishment, exercise, or defense of legal claims, or to protect a person or important public interests.
Right to Object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You can also object to the processing of your information for direct marketing.
Right to Data Portability
In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have these personal data transferred from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency’s guide on the rights of the data subjects, which you can find at www.datatilsynet.dk.
Withdrawal of Consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent.
Complaint to the Danish Data Protection Agency
You have the right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the contact details of the Danish Data Protection Agency at www.datatilsynet.dk.
